Why DMB

2.Your go-to source for custom sealing solutions-In addition to the thousands of sealing solutions from manufacturers worldwide, we can create custom sealing solutions.no matter what you need, we can deliver — guaranteed.

DESIGN & ENGINEERING-We understand your problems are unique to your business; that's why we offer more than "one size fits all" solutions, our designers are expert at creating customized solutions for complex applications. 

DESIGN & ENGINEERING PROCESS -We always strive to initiate contact early and maintain active dialogue to show our responsiveness, seriousness, and responsibility as a sealing partner. Many customers will contact us via email, phone, or through text message. If your project requires it, we are also willing to sign and agree to non-disclosure agreements to protect sensitive and confidential information. We gather as much information as possible to gain a deeper understanding of the project. Is it a new design? Is it in existing production where current design is having issues? We aim to get any available pre-generated drawings or prints of the project that could be applicable and gather all application details. Most importantly, we need to find out "what problem are we trying to solve?"

THE FIRST STEP -We pride ourselves on giving strong initial recommendations for successful sealing designs. We begin our process by documenting these crucial specifications: Temperature range /Fluids /Media /Pressure /Speed. Some applications require contact with food products or drinking water. Sometimes a cleaning cycle is required that utilizes chemicals and temperatures vastly different than the operating conditions. We ask that you provide all pertinent information you have surrounding your project, and we will be sure to communicate if further details are needed. Once we’ve compiled all application details, we will then decide if one of our leading industry partners is the best fit for the project or if our in-house production capabilities are an option.  We consult factory engineering resources for design proposals.

KEY PROJECT INFORMATION AND SPECIFICATIONS -Speed of application. Dynamic Sealing or Static? temperatures seal is expected to see Fluid /Media we are sealing against /Pressure. any size restraints of the housing or surfaces we are sealing on/against. Volumes expected (Might affect method of manufacture), lead time that a solution might be needed within (Both prototype or production - this could potentially affect method of manufacture)

COMMUNICATION PROCESS -All communication is timely and professional - we pride ourselves on that. In some cases, designs can be addressed with an initial proposal; but most require an ongoing dialogue between engineering groups and will go through several different rounds of prototyping and testing. DMB SEAL can supply engineered drawings for customers as well as short turn prototypes for design evaluation. We can also provide quotes, drawings, failure analysis, reports, FEAs and PPAPs. We pride ourselves on our team’s thorough onsite visits to our customers and the tools we utilize for installation.

CORE PRINCIPLES DEFINE YOUR SEALING SOLUTION -The design process can be different for different industries, but it really revolves around the same principles of sealing:  Speed /Temperature /Fluid /Media /Pressure. Once you understand the operating parameters, the sealing solution is likely to be the same no matter what the industry is (outside of any special FDA/NSF etc. regulations). generally speaking, different industries do have different challenges. chemical processing might be associated with potential elevated temps and aggressive media whereas a hydraulic lift cylinder is going to be a completely different set of challenges. The one thing that remains constant among different industries is our communication process.

PROTOTYPING & MANUFACTURING SERVICES -Our design team is capable of solving some of the most complex industrial and manufacturing issues, from aerospace to chemicals and more. there's no application too complicated for our experts to provide a solution.

PROTOTYPING & MANUFACTURING -Prototyping shouldn’t be a bottleneck. With our process, we can move quickly from the prototyping phase to manufacturing to ensure you have the product you need to keep moving. Regardless of if your application requires a size, shape, or material you simply can’t find anywhere else, DMB SEAL has the answer.

PROTOTYPING & MANUFACTURING PROCESS -With our CNC machining capabilities, we can produce prototypes in just a few days. Once approved, we can progress from prototyping into production.  We then work with one of our trusted suppliers to produce a mold, a process that usually takes four to six weeks. Then the customer prototype testing phase begins and that can last anywhere from several weeks to a year or longer. To give you some perspective, we recently received approval for a prototype that had been in beta testing for two and a half years. The duration of the testing period is largely dependent upon the priorities of the customer. After sample approval, a typical production tool lead time is eight to ten weeks. After that, full production can be launched.

PRODUCTION TIMELINE-The length of the production timeline is largely affected by lead times in mold and tool shops, lead times and availability of material at our supplier partners, available test stand time at the customer; and receiving reliable, accurate, and timely testing data and feedback from the customer.

FULFILLMENT AND SUPPORT-FULFILLING OUR PROMISE, ONE CUSTOMER AT A TIME. At DMB SEAL-we take a team approach to customer support and fulfillment.  Every member of our team plays a critical role in the process and is equally responsible for maintaining a high level of quality service.  With a coordinated effort from sales, customer service, and shipping and receiving, our team members are committed to consistently delivering a smooth experience to our customers.  Trust is so important, and we know that a key factor to building and maintaining trust is communication.  Throughout the process, our customers can expect quick and proactive communication from their DMB SEAL team.  From order acknowledgment and delivery notifications to pricing and availability questions, we will be in touch every step of the way. When working with us, our customers know that they will receive application assistance, responsiveness, consistent quality and a desire to solve problems and meet every one of their unique requirements. As an ISO9001 company, all of our employees are trained and understand their role in the process to deliver consistent quality fulfillment to our customers. We are so committed to providing superior service that we self-audit and have an outside firm audit us annually to ensure that we are meeting our own ISO9001 and Quality Management guidelines.

3.For common challenges

(1) Custom specifications -Sometimes what you need is a unique shape or something that isn’t a standard issue. As a custom seal manufacturer, we can help you solve any problem and ensure you get it right.

(2) Performance Issues -When something goes wrong or a seal fails, it can cause significant delays. We have a team of experts who will ensure that the seal is the right fit for your application and works well.

(3) Material Selection -With so many options to choose from, it’s hard to know exactly what you need. We help you evaluate all the different types of materials to choose the right sealing solution for your application.